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Frighteningly good support for a hosting company – cry Worth

In 1998 I started a small (miserably so) online business and it was my first experience with the choice of a hosting company. In those days it was really a big problem, because I was too small a lot of hosting companies have needs and Former competition, there was less time between hosting companies. On everything that I was concerned about adequate space. The traffic was not even an issue. However, I encountered unexpected difficulties, and quickly learned that even very smallWith the companies concerned have more than just storage. The support was the detail that I had not considered.

The first bitter experience in my soul, because I learned that does not support drag-and-teeth of a society that does not accept this aspect of things can get serious. The company The first date with someone in the house turned out to be found – a fact that has never been distributed in the advertisement. The man was so beautiful, and has tried very hardPlace for me, until my support incidents weekdays 9-5, its time. Even then I'm not impressed with his experience.

I was with no less than six have been moved, and until this last, not one of them were easy to bear. If I remember correctly, the second hosting company that I had a weakness for going online too often, and try to get support was frustrating. Can not afford an e-commerce site willavailable for customers who only occasionally. At this time my business had grown a bit, 'and I was very sensitive to this issue. It 'was a sour experience, and I have been with the company less than a year.

Next came a well-publicized hosting companies that had received some good reviews – although I am still a bit 'suspicious of so-called reviews you find online – and while the first went well, I had problems with connectivity and management Again, a terribleTime to get support. First, there was no phone support at all. Everything had to have a support ticket. This is quite common, I found, and there's nothing wrong with the thing in a support ticket, unless they are tackled slowly and there is no alternative route in support. There was also a very obvious language barrier, which believe me, "Support" was taken off the coast. I'm not sure racist, but I believe it is essential that both parties are able tounderstand each other on to something constructive. It 'was bad.

Subsequent experience has been terrible, more than any other, because after a few months of reasonably adequate alignment of the company that had just gone out of business moves, without notice. This was so widespread bad word on the Internet, and it was a debacle well known.

Directly forced to move my recent. The host society with whom I worked for the last three years, Isay, has a good host. E 'un-named to go because I have no grudge against them. I had to move because, as an ecommerce site, I have to prove that I'm PCI compliant in order to continue to have the acceptance of credit cards over the Internet. This security measure is relatively new, which I welcome, because it goes a long way to give the public buy the type of security is hard and fast, which was sorely lacking until now, but because my hosting company is not in unable or unwilling, a PCI card –compatible environment, I was forced to find a new host. I believe there are thousands of companies find, scrambling hosting company that the requirement is one of the reasons is why I decided to write this article, and just.

I found TVCnet.com as a result of being submitted to them by McAfee Secure, a company well known that provides businesses on-line security scanning and certification. They told me TVCnet.com was one of the very few Hosting companies who felt at easerecommending. When I saw the packages available for this company offering hosting, I must say that has not been swept away. The packets are relatively small, but the price is very affordable. The big advantage is that apparently presented as a leader in the effort to be and to stay PCI compliant for the welfare of all its customers e-commerce. I decided to try. My expectations were low, until I called the phone number on the homepage TVCnet.com. . . and receivedOwner!

Not only that, Jim Walker answered my questions, he did so with openness, kindness and enthusiasm. He has not sold more. In fact, he went out of their way to make sure I knew exactly what they are doing business, not what to expect. There was little of the latter. I no longer have the phone, he stopped me. For more than twenty minutes he spoke to me and not suspended until they knew my questions and concerns were heard. Result was that Ithen sign up to an hour, was about the process online. Still. . . I did not know to expect an easy transition. There was a shop that was at work, a LinkPoint gateway that had to work, and other features of this site, including the installation of a private SSL certificate, which was good to go. I drove with my fingers and waited, while Jim and his team all the support given. I do not upload a single file. My website was developed by BET host and present all the scripts andApplications had to be treated with care e.

Yes, there were no problems. My payment gateway for LinkPoint refused to install, and I expected to take days to resolve the problem. But Jim, who was on it during the weekend, without interruption, until it is finished and working properly. We have exchanged dozens of e-mail (usually less expensive than the time and e-mail phone has a registration process can be stored), and all I had to do, that he had access to information to provide differentSources, in which he was able to find the information he needed.

Jim did not know that I'm writing this article. I do this, simply because, I am blown away by the overwhelming support seriously – no, let's support for the capital S ' "- the TVCnet.com placed at my disposal. A. need to know about this company. I hope that this article was written, the road less bumpy for those who are forced to find PCI-compatible hosting, and for all those with any type of website thatwant to be hosted by a company smart, helpful and friendly.

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